Last night on ITV Tonight: Pay Now, Die Later journalists uncovered Pre-paid Funeral Plans, showing that many industry leaders are hiding third party costs and are not exactly forthcoming when asked about them.
The ITV programme highlighted the key flaws in many industry leaders, like hidden admin fees, third party costs and companies using third party sales agents.
ITV sent an undercover journalist to uncover just how these industry leaders went about their business. After a small chat, it became clear that what the sales agent was saying was either unclear or just completely untrue.
Pay Now, Die Later proved that many practices used are not just misleading, but are completely immoral. When companies stipulate that there is an ‘admin fee’ this is pretty much just code for how much the plan provider is going to be taking for themselves.
Over the course of the show, it shows you many people who have fell victim to these schemes. Another common theme that appeared, was that the sales agents who were selling the plans weren’t actually directly employed by the plan provider, they were employed by a third party company.
The CEO of the Funeral Planning Authority was also featured in the programme, again; not to our surprise, he wasn’t the most helpful. We have spoken previously about the Funeral Planning Authority in our article on New Regulations, this tells you all you need to know.
The Funeral Planning Authority provided figures to ITV showing just how big the industry is becoming :
1.35 Million Plans Have been sold
200,000 plans have been sold in the last 12 months
4.3 billion has now been set aside for pre-paid funerals
£3,185 is the average value of a funeral plan.
Ready4Retirement was built upon providing the best customer care, and puts families first. That is why we welcome shows like last nights, we do not believe in the practices shown by these companies.
Ready4Retirement do not charge admin fees. Every single penny paid into the plan will be returned directly to the family upon maturity. If you feel like you have been mislead or exploited, please get in touch with our team of experts at firstname.lastname@example.org, or give us a call on 0800 6446 121.